Snapvyn Privacy Policy
Snapvyn operates an event photo and video sharing platform for hosts, guests, event organizers, and other participants. This Privacy Policy explains how Snapvyn collects, uses, processes, stores, shares, protects, and deletes personal data across the Snapvyn website, event pages, QR access and upload experiences, galleries, dashboards, artificial intelligence features, payment processes, and support channels. By accessing or using Snapvyn, you acknowledge the practices described in this Privacy Policy.
Hosts configure visibility
Event hosts choose public or private gallery modes, guest access permissions, moderation rules, and retention settings for each event.
We do not sell personal data
Snapvyn shares data only to run the platform, support hosts and guests, process payments, secure the service, or comply with legal obligations.
Strict prohibited content policy
Zero tolerance for pornography, sexually explicit material, non-consensual imagery, or sexual content involving minors.
Self-service guest deletion
Guests can remove themselves and their uploaded media from an event at any time via the album interface, or request takedowns via support.
Screenshots and downloads
Accessing or viewing an event does not confer rights to download original files, capture screenshots, or redistribute other participants' media.
1. Scope of This Privacy Policy
This Privacy Policy applies to event hosts, guests, uploaders, website visitors, account holders, support contacts, event organizers, and individuals whose names, likenesses, photographs, videos, or other personal data appear in content uploaded to Snapvyn.
It applies to Snapvyn's website, event pages, galleries, QR linked upload experiences, invitation links, dashboards, artificial intelligence features, payment related processes, and related support channels.
This Privacy Policy does not apply to third party websites, applications, payment providers, or other services that Snapvyn does not own or control.
2. Key Definitions
- Personal Data means information that identifies or can reasonably be associated with an individual directly or indirectly. This may include names, email addresses, telephone numbers, photographs, videos, device information, account information, location information, technical identifiers, and uploaded content containing identifiable individuals.
- Event Host means a person, couple, planner, organization, company, hotel, photographer, event organizer, or representative who creates or manages an event through Snapvyn.
- Guest means a person who scans an event QR code, opens an invitation link, joins an event, views an event gallery, uploads content, or otherwise interacts with an event through Snapvyn.
- Uploaded Content means photographs, videos, captions, comments, guestbook entries, audio, and other files or information submitted through Snapvyn.
- AI Features means optional tools that may assist with organizing media, selecting content, creating albums, producing highlight videos, creating stories or slideshows, or generating other automatically curated outputs.
3. Information We Collect
Snapvyn may collect information provided by event hosts including names, account information, email addresses, telephone numbers, event names, event dates, locations, descriptions, branding, privacy preferences, event settings, billing information, and support requests.
When guests access an event or contribute content, Snapvyn may collect information including names, email addresses, telephone numbers, consent responses, uploaded media, captions, comments, event references, QR access information, upload times, and device or browser information.
Snapvyn may collect information relating to uploaded media including file names, file sizes, file formats, upload dates, and available camera or device metadata.
Uploaded photographs and videos may contain images or information relating to individuals who did not personally upload the relevant content.
- Technical and usage information may include IP addresses, browser type, device type, operating system, referring pages, pages visited, upload activity, login activity, QR scan activity, approximate location derived from IP information, error records, security records, cookies, and similar technologies.
- Payment and transaction information may include customer names, billing email addresses, billing telephone numbers, selected plans, invoice information, transaction references, payment dates, payment amounts, and payment status.
- Payment card information may be processed directly by an authorized payment provider rather than stored directly by Snapvyn where applicable.
- Support information may include names, contact information, messages, screenshots, attachments, issue descriptions, and communication history.
4. How We Use Personal Data
- Snapvyn may process personal data to create and manage accounts, event pages, QR codes, invitation links, event galleries, downloads, dashboards, and media delivery features.
- We may use personal data to apply privacy settings, moderation settings, download permissions, retention periods, access controls, and visibility preferences selected by an event host.
- We may process uploaded media to store, compress, resize, preview, optimize, organize, moderate, export, display, and protect the content.
- Where available, personal data and uploaded content may be processed to provide optional artificial intelligence features such as highlight videos, stories, slideshows, media organization, duplicate detection, quality assessment, and automatically curated albums.
- We may process personal data to communicate with users regarding accounts, events, billing, support, security, event setup, gallery status, transactions, and important service updates.
- We may also process information to improve performance, identify technical problems, prevent unauthorized access, investigate abuse, prevent fraud, enforce our Terms and Conditions, maintain security, comply with legal obligations, and protect Snapvyn, our users, and the public.
5. Legal Basis for Processing
Where required under Sri Lankan data protection law (including the Personal Data Protection Act No. 9 of 2022) or other applicable privacy laws, Snapvyn processes personal data using an appropriate lawful basis.
Depending on the circumstances, this may include consent, performance of a contract or requested service, legitimate interests, compliance with legal obligations, protection of vital interests, public interest, or another lawful basis recognized under applicable law.
Event hosts and uploaders are responsible for ensuring that they have the necessary rights, permissions, consents, or other lawful basis required to upload, share, display, or otherwise process event content through Snapvyn.
6. Guest Consent and Host Responsibilities
- Event hosts should inform guests that Snapvyn is being used to collect and share event photographs, videos, or other content.
- Hosts should clearly communicate whether their event gallery is public, private, moderated, downloadable, restricted, or shared with other event participants.
- Hosts are responsible for distributing event QR codes, invitation links, passwords, access details, and other access methods responsibly.
- Hosts and guests should obtain permission where required before uploading photographs or videos containing other identifiable individuals.
- Additional care should be taken when using Snapvyn for events involving children, private ceremonies, religious settings, corporate environments, confidential activities, or other sensitive circumstances.
7. Children and Minors
Snapvyn may be used at events where children or minors are present.
Snapvyn does not knowingly seek to collect personal data directly from children without appropriate authorization where such authorization is required.
Hosts, schools, organizations, parents, guardians, and responsible adults using Snapvyn for events involving minors are responsible for obtaining appropriate permissions where required.
If you believe that a child's photograph, video, or personal data has been uploaded without appropriate authorization, you may contact Snapvyn at snapvyn@gmail.com. Snapvyn may restrict access to, remove, or delete relevant content following review.
8. Sensitive Personal Data
Uploaded event content may reveal information relating to religious practices, health conditions, disabilities, political or social affiliations, children, location information, family matters, personal relationships, or other sensitive circumstances.
Users should avoid uploading sensitive content unless they have appropriate authorization and a legitimate reason to do so.
Snapvyn may restrict or remove content where we reasonably determine that it creates significant privacy, safety, legal, or security concerns.
9. Public and Private Gallery Modes
Snapvyn allows event hosts to configure the visibility of their events according to available platform features.
In a public or shared gallery, uploaded or approved content may be visible to guests, event participants, people possessing an event link, or other persons permitted by the event settings.
In a private gallery, guests may have more limited access to event content according to the settings selected by the host.
Hosts may retain administrative access to event content for event management purposes.
Snapvyn may allow hosts to review, approve, reject, hide, moderate, or delete uploaded content.
Snapvyn may independently restrict or remove content that violates our policies, Terms and Conditions, applicable law, or the rights of another person.
10. Screenshots, Screen Recording and Capturing Content
Snapvyn provides privacy and access controls intended to restrict who can access event galleries and event content.
However, Snapvyn does not technically prevent an authorized viewer from taking screenshots, making screen recordings, photographing a screen, or otherwise capturing content displayed on their device.
A person who has legitimate access to an event may therefore be technically capable of capturing photographs, videos, comments, reactions, or other information displayed to them using functionality provided by their device or by external methods outside Snapvyn's control.
Hosts and guests should only upload content that they are comfortable making available to people authorized to access the relevant event.
Snapvyn cannot guarantee that content displayed to an authorized viewer will not subsequently be captured, copied, photographed, recorded, shared, published, or otherwise reproduced.
The ability to take a screenshot or make a screen recording does not grant a person permission to misuse, distribute, publish, or exploit another person's content.
Unauthorized use of content may violate Snapvyn's Terms and Conditions, privacy rights, intellectual property rights, or applicable law.
11. Downloads and Access to Event Media
Snapvyn does not provide unrestricted public access to download private event media.
The ability to download original photographs, videos, event archives, or other media may depend on the user's role, permissions established by the event host, event privacy settings, the Snapvyn package associated with the event, and the particular download or delivery functionality being used.
The ability to view content does not automatically provide permission or platform functionality to download the original content.
People who have not been granted legitimate access to an event are not permitted to access or download private event media.
Where download functionality is available, users are responsible for how downloaded content is subsequently stored, copied, used, shared, published, or distributed.
Snapvyn cannot control copies of content after they have been legitimately downloaded or captured using methods outside the platform.
12. Prohibited Sexual, Pornographic and Nude Content
Snapvyn is an event memory and media sharing platform.
Snapvyn is not intended to host, collect, distribute, promote, or store pornography, sexually explicit material, adult entertainment, or nude imagery.
Events must not be created, advertised, organized, or operated through Snapvyn for the purpose of producing, collecting, sharing, displaying, distributing, promoting, or storing such content.
Users must not upload pornographic material, sexually explicit photographs or videos, nude or substantially nude imagery, sexual exploitation material, intimate imagery shared without consent, or sexual content involving or appearing to involve a minor.
Guests must not upload prohibited content regardless of whether an event host or another person requested, permitted, or encouraged the upload.
Snapvyn may remove prohibited content and may restrict, suspend, or terminate events or accounts associated with serious or repeated violations.
Material involving child sexual exploitation, intimate imagery shared without consent, or other potentially unlawful sexual material may be preserved and reported to appropriate authorities where required or permitted by applicable law.
13. Content Reporting, Flagging and Moderation
Snapvyn may use user reports, automated systems, administrative review, technical detection mechanisms, moderation tools, or a combination of these methods to identify potentially prohibited content or activity.
When content is reported or flagged, Snapvyn may process the relevant content and associated information for moderation, investigation, safety, fraud prevention, legal compliance, and enforcement.
Depending on the circumstances, Snapvyn may restrict access to content, remove content, disable an upload, restrict guest participation, suspend an event, terminate an event, suspend an account, terminate an account, restrict future access to Snapvyn, preserve relevant records where reasonably necessary, or report unlawful activity to appropriate authorities where required or permitted by law.
A user report or automated flag does not necessarily establish that a violation has occurred.
Where appropriate, Snapvyn may review reported or flagged content before taking enforcement action.
Snapvyn may take immediate action where content appears to create a serious safety, exploitation, legal, security, or privacy risk.
14. Artificial Intelligence Processing and Automated Features
Optional artificial intelligence features may assist with selecting photographs, identifying duplicate or poor quality media, arranging stories, creating highlight videos, creating slideshows, applying presentation themes, generating previews, or improving the presentation of event media.
Snapvyn does not intentionally identify individuals by name from uploaded event photographs unless such functionality is specifically introduced, disclosed, and implemented with appropriate safeguards.
If Snapvyn introduces facial recognition, biometric matching, face search, selfie based photo discovery, or similar functionality in the future, this Privacy Policy may be updated and additional notices, permissions, or consent mechanisms may be implemented where required.
16. International Data Processing and Transfers
Snapvyn operates from Sri Lanka, but some hosting, storage, payment, email, artificial intelligence, security, analytics, and infrastructure providers may process or store information in other countries.
Where personal data is processed or transferred internationally, Snapvyn will take reasonable measures to use appropriate safeguards and lawful mechanisms where required by applicable law.
17. Data Retention
Snapvyn retains personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy unless a longer period is required or justified for legal obligations, accounting, taxation, security, dispute resolution, fraud prevention, backups, or other legitimate purposes.
Retention periods may vary according to the selected Snapvyn package, event settings, event status, gallery expiration, support matters, legal matters, deletion requests, and backup processes.
- Event media is retained for the period of the event's package after the event ends: Free 30 days, Silver 60 days, Gold 90 days, and Platinum or Organizer 365 days, unless a host deletes it sooner. Hosts receive an email reminder before media is removed.
- Guest uploads may remain available until an event expires, a host deletes the content, a guest uses an available removal function, or Snapvyn removes the content in accordance with our policies.
- When an event's applicable retention period ends, event media may be deleted and relevant guest records may be anonymized according to Snapvyn's applicable data retention procedures.
- Where guest information is anonymized, Snapvyn may retain non identifying aggregate information such as the number of guests or uploads associated with an event.
- If a host deletes their account, guest records associated with the host's events may also be deleted or anonymized as part of the applicable account cleanup process.
- Account information may be retained while an account remains active.
- Billing and transaction records may be retained where required for accounting, taxation, fraud prevention, dispute resolution, or legal purposes.
- Support communications may be retained for service quality, security, and dispute resolution.
- Backup copies may remain for a limited period until they are overwritten or removed through normal backup processes.
18. Deletion and Takedown Requests
Where the relevant functionality is available, guests may remove themselves from an event using the removal option provided on the applicable event page (such as the 'Remove me from this album' option). Using this functionality may delete the guest's uploaded media and anonymize the associated guest record according to the functionality presented to the user.
Users may also request deletion of personal data or uploaded content by contacting snapvyn@gmail.com.
Snapvyn may need to verify the identity of the requester, their relationship to the event, the relevant event, the relevant photograph or video, and whether the requester is the uploader, host, or an identifiable individual appearing in the content.
Deletion may be subject to lawful limitations. For example, immediate or complete deletion may not always be possible where information must be retained by law, forms part of an ongoing safety or fraud investigation, is required for a legal dispute, cannot reasonably be associated with the requester, remains temporarily within backups, or has already been downloaded or captured by another person outside Snapvyn's control.
19. User Rights
Subject to applicable law (including the Sri Lanka Personal Data Protection Act No. 9 of 2022 and international data protection standards where applicable), individuals may have the right to request access to their personal data.
- Request access to their personal data and receive details on how it is processed.
- Request correction or rectification of inaccurate or incomplete personal information.
- Request deletion or erasure of personal data where applicable.
- Withdraw consent where processing relies on consent, without affecting the lawfulness of processing before withdrawal.
- Object to or request restriction of certain processing activities.
- Request a copy of certain personal data in a structured, commonly used format where applicable.
- Submit a complaint to an appropriate data protection authority.
The availability and scope of particular rights may depend on applicable law and the circumstances of the processing. Requests may be submitted to snapvyn@gmail.com. Snapvyn may request reasonable information necessary to verify identity and process a request securely.
20. Security of Personal Data
Snapvyn takes reasonable technical and organizational measures intended to protect personal data and event content against unauthorized access, disclosure, alteration, destruction, loss, or misuse.
Security measures may include access controls, authentication mechanisms, infrastructure security, monitoring, restricted administrative access, encryption in transit, and security practices appropriate to the nature of the service.
No internet based service, storage platform, or electronic transmission method can guarantee absolute security.
Users are responsible for protecting their account credentials and for controlling how event QR codes, links, passwords, or other access methods are distributed.
22. Changes to This Privacy Policy
Snapvyn may update this Privacy Policy when our services, technology, legal obligations, security practices, or data processing activities change.
When material changes are made, Snapvyn may update the Last Updated date displayed at the beginning of this Privacy Policy and may provide additional notice where appropriate or legally required.
Users are encouraged to review this Privacy Policy periodically. Continued use of Snapvyn following an update does not replace any consent or other legal requirement that may be required under applicable law.
23. Contact and Privacy Requests
Questions, concerns, privacy requests, deletion requests, takedown requests, or reports relating to uploaded content may be submitted to Snapvyn:
- Email: snapvyn@gmail.com
- Telephone: 076 652 7123
- Website: snapvyn.com
When contacting Snapvyn regarding specific event content, providing the relevant event information and sufficient details about the content concerned can help us investigate and process the request.
24. Data Protection Complaints
Where applicable, individuals may have the right to raise concerns regarding the processing of their personal data with the relevant data protection authority (including the Data Protection Authority established under the Sri Lanka Personal Data Protection Act No. 9 of 2022).
Snapvyn encourages users to contact us first where possible so that we can review and attempt to resolve privacy concerns relating to the platform.
Nothing in this Privacy Policy is intended to limit any privacy or data protection rights that cannot lawfully be limited under applicable law.
Questions, requests, or complaints?
Snapvyn Support can be reached at snapvyn@gmail.com or 076 652 7123. You can also write to us through snapvyn.com for privacy questions, deletion requests, access requests, or concerns about uploaded event content.